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Privacy Policy

Last updated: October 29, 2026

Who we are

This website (kidrox.us) is operated by Kidrox. This policy explains what information we collect through this website and how we use it. Purchases of Kidrox products are made on Amazon and are covered by Amazon's own privacy policy.

Information we collect

We only collect information you choose to give us through our contact, warranty, and technical support forms:

  • Your name
  • Your email address
  • Your Amazon order number (when provided)
  • The message or description of the issue you send us

How we use your information

We use this information only to respond to your questions, process warranty claims, and provide technical help. We do not sell your personal information.

Service providers

Form submissions are stored securely with our website hosting provider and are sent to Zendesk, the customer support tool we use to manage and reply to requests.

Children's privacy

Our products are made for children, but this website and its forms are intended for parents and guardians. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Your choices

You can ask us to access, correct, or delete the information you have sent us at any time by emailing us.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Questions about this policy? Email contact@kidrox.us.